Updated Sept. 16, 2022
Schinkels’ Meat Market is a privately owned business. In this Privacy Statement the terms “we” and “our” refer to Schinkels’ Meat Market, owned by Greg and Andrea Schinkel. This Privacy Statement explains Schinkels’ practices regarding personal information of our customers, prospective customers, and other visitors to this website (the “Website”), as well as those who have transactions with us through telephone, Internet, email and other means of communications.
Schinkels’ Meat Market’s Commitment to Privacy
At Schinkels’, we are committed to respecting the privacy of our customers and our Website visitors. For that reason we have taken, and will continue to take, measures to help protect the privacy of personal information held by us.
This Privacy Statement provides you with details regarding: (1) how and why we collect personal information; (2) what we do with that information; (3) the steps that we take to help ensure that access to that information is secure; (4) how you can access personal information pertaining to you; and (5) who you should contact if you have questions and concerns about our policies or practices.
By accessing or using the Website, you consent to the terms of this Privacy Statement. If you do not consent to the collection, use and disclosure of your personal information in accordance with this Privacy Statement, do not access the Website or provide us with any personal information.
- When we collect personal information
(a) Information you provide to us
When you interact with Schinkels’, you may provide us with personal information including the following: Contact information (e.g. name, address, email, telephone number) and information about yourself that we may use to respond to your inquiry, and to manage your order or request; and
Financial information (including credit card information) to process and manage your purchase.
We may also collect information from you when you apply for employment with Schinkels’. We will only ask for the information necessary to process your application (e.g. your contact information and resume) and only retain your information if you are hired, as it will be transfered to an employee file
(c) Social Media
We may offer you the opportunity to engage with us through third-party social networking websites, plug-ins and applications. Through these platforms, you may allow us to access information associated with your social media account. We may use this information to confirm your identity and to personalize your experience on our Website.
- How we use personal information
As part of our business operations, we collect and use certain personal information about our customers and prospective customers, including contact information such as name, address, email address and telephone number, in order to process your requests, provide services and to understand your needs so that we can serve you better. We use credit card information to process purchases and other orders. In addition, we may use your personal information for the following purposes:
To communicate with you from time to time regarding sales, or to prompt you to make a seasonal order
Inform you about opportunities to participate in additional programs and services;
To respond to your inquiries
Managing and responding to information/product requests;
To process payment for your order;
To help identify you when you visit the Website, to gather demographic information about users of our Website, and to improve our online offerings and Website administration.
- We will not share personal information
We will not share or store credit card or other financial information for any reason.
In addition, we will only disclose personal information; if a law, regulation, search warrant, subpoena or court order legally authorizes us or requires us to do so; if necessary to protect the safety or security of users of the Website, to detect and prevent fraud or abusive behaviour, or when otherwise required or permitted by law to protect our rights and those of our members;
Except as set out above, we do not sell, rent, share or disclose the personal information we hold or make our email and contact list available to others without your consent.
- How long do we hold personal information?
Personal information is retained only for so long as is necessary for the purpose set out above. When no longer required, we will destroy, erase or de-personalize the information. Legal requirements may necessitate our retaining some or all of the personal information we hold for a period of time that is longer than we might otherwise hold it.
To ensure that the personal information you provided is accurate, complete and up to date, we urge you to provide us with updates regarding such information and to inform us of any errors affecting the personal information that we hold.
- Security Measures
We maintain technological, organizational and physical safeguards in an effort to protect the personal information held by us from unauthorized use, access, disclosure, distribution, loss or alteration. Access to personal information will be restricted to our authorized personnel who require the information in order to perform their duties properly. In addition, access will be limited to only that information that is strictly necessary for the performance of those duties. The same limitations are imposed upon our third party service providers.
- Accessing personal information
Our customers are entitled to access the personal information held by us concerning them. You can access your personal information by making a written request to us. We will generally respond to your request for information within thirty days, unless, for reasons beyond our control, a longer response time is necessary, in which case, you will be advised accordingly.
- Inquiries or Complaints
If you wish to submit comments concerning this Privacy Statement or its application by us, we invite you to convey your concerns or suggestions to: Schinkels’ Meat Market 24 Talbot St. N. Essex On, N8M 1A4 Attention: Privacy Officer. We will reply as quickly as possible and inform you of the steps, if any, that have been or will be taken in order to address the concern or implement the suggestion. You may also file a complaint with a competent provincial Privacy Commissioner or the Office of the Privacy Commissioner of Canada at Toll-free: 1-800-282-1376.
- Schinkels’ emails
As a customer, with your consent, you will receive email communications from us to facilitate you and advise you of programs and services that we offer. If you wish to opt out of receiving future promotional emails from us, you may do so by contacting us directly at [email protected] or by clicking the unsubscribe mechanism attached to our emails. Please allow us up to ten business days for us to process your request. Note that if you unsubscribe from certain of our emails, we may still contact you by email about your seasonal orders, or as otherwise permitted by law.
- Third Party Links
- Modifications to this policy
We reserve the right to change this Privacy Statement at any time. We will alert you that changes have been made by indicating at the top of the Privacy Statement the date that it was last updated. We encourage you to review our Privacy Statement to make sure that you understand how information that you provide will be used. Any changes that are made to this Privacy Statement will apply to both any personal information that we hold prior to the effective date of the amended Privacy Statement and any personal information that we collect on or after such effective date.